Processing & Delivery Times

What are Processing Times? 

The Processing timeframe is the time we need to handmake your order before it is sent for delivery. 


Our current processing timeframe is working day.

 

For example:

Orders placed on a Monday before 12pm will be sent on the Tuesday, 

this is a full 1 working day after the order was placed. Orders placed after 12 pm are treated as if they came in the next business day.

 Please note: No orders are sent on Saturday, Sunday or UK Bank Holidays

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What are Delivery Options? 

Standard Delivery:

If selected at checkout, once your order is made it will be sent with tracking via Evri. 

Evri's service aims to deliver your order between 2-4 days however, this is not a guaranteed service and in a rare event could take a little longer.

Please order within plenty of time of your occasion to avoid disappointment.

Next Day Delivery:

If selected at checkout, once your order is made it will be sent with tracking via Royal Mail next Day Delivery.

Royal Mail will have this delivered the next working day (after processing times) this service is only available for delivery on Monday-Friday 

International Delivery outside the UK:

Any orders sent to an address outside the UK will be sent with tracking via Royal Mail's International Delivery Service 

This service can take anywhere from around 2 weeks, please feel free to contact us to confirm dates for a specific location :)

 

If you have any issues with your delivery please contact us immediately via our email at Info@Dooielou.co.uk

We take Mail loss and theft very seriously and will follow up and investigate fully with Evri or Royal Mail promptly.